You can book online at special discounted rates via our website by going to our online booking engine. You can also visit our online booking link here.
You can also reach us on info@umaidpalace.com or call on +91-9610740882 / +91-98299 20306.
Reservations
1. How do I make a new room reservation?
2. How will I get the confirmation of the booking made on the brand website?
Once the booking process has been completed and payment has been made, you will receive the confirmation voucher on the email ID used to make the booking.
3. What kind of documents shall I carry at the time of check-in?
Government ID proofs are accepted (Aadhaar Card, Driver’s Licence, Passport for Foreigner Nationals with Visa)
4. What are the check-in and check-out timings?
Check-in time is 1400 hours and check-out at 1100 hours.
5. Can I request an early check-in / late check-out?
Early check-in and late check-out subject to availability. You may send the request at info@umaidpalace.com
6. How can I make changes to my booking?
Please write to us on info@umaidpalace.com with your confirmation number and our team will assist you with the same.
7. What is the hotel cancellation policy for room reservations?
If the cancellation or modifications are done up to 2 days prior to the arrival date, no charges are applicable. In case of cancellation within 2 days of arrival, the full room rate would be charged.
8. What is the hotel's child policy?
Two children below 5 years can be accommodated in the parent's room without any additional charges, no extra mattress would be provided by the hotel. For children above 5 years, extra charges of INR 1500 + taxes (including extra mattress and breakfast) per child would apply.
9. How many adults can be accommodated in one room?
Three adults can be accommodated in one room. Additional charges for extra mattresses and breakfast would apply for the third adult.
10. When is the refund issued?
The refund is processed within 7 days of receiving the refund request. 10% administrative fee is applicable to any confirmed booking.
11. Do you have a full on-board meal & stay plans available?
Yes, rate plans with all on-board meals with accommodation are available. You can book the desired plan through our website.
12. How can I get an invoice for my stay at the hotel?
You can send the request to info@umaidpalace.com or call us on +91-9828 922899. Please mention the booking ID to expedite the process.
Directions & Location
1. Which is the nearest airport or railway station to Umaid Palace?
Jaipur International Airport is situated around 80 km from the hotel. Dausa Junction Railway Station is located 12 km from Umaid Palace.
2. How can I reach Umaid Palace from the nearest airport or railway station?
You can hire a taxi from the airport or railway station to reach the hotel. You can also ask our reservation team to arrange for the same while booking with us.
3. How can I reach Bhangarh Fort, Chand Baori Stepwell, Sariska National Park, or Mehndipur Balaji Temple from Umaid Palace?
You can easily self-drive to any of the tourist attractions listed above, which are located within 30-40 minutes from the hotel. Alternatively, our team at the front desk can help you arrange local transportation of Safari Jeeps and hired taxis.
4. How can I find the way to Umaid Palace, Dausa on GPS?
You can find us easily on Google maps by searching ‘Umaid Palace Dausa’.
5. Can my pick-up/drop be arranged by the hotel?
Yes, the transfers and in-city travel can be arranged by the hotel at additional charges. You may send the request for pick-up and drop on info@umaidpalace.com or call +91-98289 22899.
About the Hotel Facilities
1. How can I contact the hotel?
You can send an email at info@umaidpalace.com or call +91-96107 40882
2. Is parking available at the hotel?
Yes, free parking is available at the hotel.
3. Are there any accommodation facilities provided to the drivers?
Yes, stay and meal facilities are provided at additional charges, and the same is subjected to availability.
4. What are the experiences organized by the hotel?
The hotel offers various experiences like Jeep Safari, Bicycle Trips, Picnic Lunches, Yoga Classes and more. You can email us info@umaidpalace.com at or call +91-96107 40882
5. What are the facilities available at the hotel?
The hotel offers facilities like an all-day dining room, an outdoor open-air deck, an outdoor swimming pool, a spa, and spacious banquet venues.
6. What are the dining options available at the hotel?
The hotel hosts Fateh Mahal – an all-day dining room, Baradari – alfresco open-air meals surrounding the Mughal gardens & the exotic fountains, and Bageechi – the kitchen garden, outdoor farm to table dining. You can check out the details here.
7. What are the restaurant operational timings at the hotel?
Yes, the restaurant is open for non-residential guests as well.
8. How to reserve the conference & banquet facilities?
You can send an email at info@umaidpalace.com or call on +91-9610740882 / +91-98299 20306 to make bookings.
Weddings, Meetings & Events
1. I plan to host my wedding/event at Umaid Palace. Who can I connect with for the same?
We have a dedicated page for weddings & celebrations on our website, you can check out the details here. Also, you can reach out to our wedding reservations team on info@umaidpalace.com or call on +91-97999 36888 or +91-98299 20306.
2. Do you offer any all-inclusive packages with accommodation, meals & wedding décor?
We offer packages inclusive of accommodation & meals only. Décor, sound & lighting is outsourced via third-party vendors.
3. Do you allow outside food catering during weddings?
Yes, we permit outside food catering. An additional venue charge will be applicable in case of outside catering.
4. What is the starting price per plate for a vegetarian menu?
Starting price per plate for a vegetarian menu is INR. 2000 + taxes.
5. What is the starting price per plate for a non-vegetarian menu?
Starting price per plate for a non-vegetarian menu is INR. 2500 + taxes.
6. How many event spaces/halls are available for weddings at the resort?
There are 8 event spaces/halls, namely Palki Patio, Fateh Mahal Restaurant, Rathore Durbaar Banquet, Celebration Lawns, Poolside Lawns, Upper Deck, Baradari & The Bageechi (Organic Farm).
7. What is the cancellation policy for weddings & events?
| Cancellation Received by the hotel | Cancellation Charge to be levied |
| 90 days before commencement of the Conference/Event | 30% of the estimated billing |
| Between 90 and 30 days prior to the Conference/Event | 50% of the estimated billing |
| Between 30 days and 15 days prior to the Conference/Event | 100% of the estimated billing |
Also holds the same for advance payment policy.
8. Which modes of payment do you accept?
Our hotel accepts cash, cheque, and NEFT.
9. What are the taxes applicable for weddings/events?
Standard 18% GST (Goods & Services Tax) is applicable by government guidelines on accommodation & food & soft beverages.
10. What is the policy on using fireworks?
Fireworks are permitted in the outdoor area, subject to prior approval.
11. Do you have a bar available at the resort?
No, we do not have any bar or alcohol services available at the resort. Alcoholic beverages can be purchased from outside by the guest. An occasional liquor license needs to be procured from the excise department for Rs. 20,000 per event. The resort shall assist in procuring the necessary license.
12. What are the charges for a pre-wedding shoot?
We have a special offer for pre-wedding shoots, you can check out the details here.
Experiences & Activities
1. Does the hotel host any cultural activities?
We do not host any cultural activity on a daily basis.
2. Does the hotel organise camel safaris?
The hotel does organize camel cart safaris. You can send in your details at info@umaidpalace.com. In case you want to arrange an experience after reaching the hotel, you may speak with our Duty Manager at the Front Desk
Special Offers
1. Are there any special offers or packages for family/groups?
You can check out here for special offers. For group bookings, please write at info@umaidpalace.com or call our group reservations team on +91-97999 36888 or +91-98299 20306.
2. Is there any special package for honeymooners?
We have a special offer for couples celebrating special occasions. You can check out the details here. For any customisations you can write to us at info@umaidpalace.com or call +91-97999 36888